/* 11/08 대표: 1:1 문의(A 문의 화면 · B 오른쪽 아래 단추 · C 마이페이지 내 문의 · D 관리자 문의함) — 유리 + 초록, 닫기는 왼쪽 위 빨간 점 */
.iq-lab { margin: 18px 0 8px; font-size: 14px; font-weight: 800; color: #212f31; display: block; }
.iq-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.iq-chip { padding: 9px 14px; border: 0; border-radius: 999px; background: rgba(255,255,255,.88); box-shadow: 0 0 0 1px rgba(27, 58, 61,.14); font: inherit; font-size: 14px; font-weight: 700; color: #3c4647; cursor: pointer; transition: background .2s, color .2s, box-shadow .2s, transform .2s; }
.iq-chip:hover { box-shadow: 0 0 0 1.5px rgba(27, 58, 61,.35); transform: translateY(-1px); }
.iq-chip[aria-checked="true"] { background: #1b3a3d; color: #eef1f1; box-shadow: none; }
.iq-chip:focus-visible, .iq-row:focus-visible, .iq-fab:focus-visible { outline: 2px solid #1b3a3d; outline-offset: 2px; }
.iq-inp { display: block; width: 100%; box-sizing: border-box; min-height: 48px; padding: 12px 16px; border: 0; border-radius: 14px; background: rgba(27, 58, 61,.05); box-shadow: 0 0 0 1px rgba(27, 58, 61,.1) inset;
  font: inherit; font-size: 15px; color: #212f31; transition: box-shadow .2s, background .2s; resize: vertical; }
.iq-inp:focus { outline: 0; background: #FAFAFA; box-shadow: 0 0 0 2px #1b3a3d inset; }
.iq-inp::placeholder { color: #8f8f95; }
.iq-ta { min-height: 140px; line-height: 1.6; }
.iq-send { width: 100%; margin-top: 18px; min-height: 52px; font-size: 16px; }
.iq-note { margin: 12px 0 0; font-size: 12.5px; color: #6e6e74; }
.iq-err { margin: 12px 0 0; padding: 10px 14px; border-radius: 12px; background: rgba(32, 135, 135,.09); color: #157373; font-size: 14px; font-weight: 600; }
/* 사진 */
.iq-ph { margin-top: 14px; }
.iq-ph__add { display: inline-flex; align-items: center; gap: 6px; padding: 8px 14px; border-radius: 999px; background: rgba(255,255,255,.8); box-shadow: 0 0 0 1px rgba(27, 58, 61,.14); font-size: 14px; font-weight: 700; color: #3c4647; cursor: pointer; }
.iq-ph__add small { font-weight: 600; color: #7d7d85; }
.iq-ph__add:focus-within { outline: 2px solid #1b3a3d; outline-offset: 2px; }
.iq-ph__grid { display: flex; gap: 8px; flex-wrap: wrap; }
.iq-ph__grid:not(:empty) { margin-top: 10px; }
.iq-ph__it { position: relative; margin: 0; width: 72px; height: 72px; border-radius: 12px; overflow: hidden; box-shadow: 0 0 0 1px rgba(27, 58, 61,.12); }
.iq-ph__it img { width: 100%; height: 100%; object-fit: cover; display: block; }
.iq-ph__x { position: absolute; top: 4px; left: 4px; width: 22px; height: 22px; border: 0; border-radius: 50%; background: rgba(19, 30, 31,.72); color: #fff; font-size: 15px; line-height: 1; cursor: pointer; }
/* 비슷한 질문 */
.iq-sim { margin-top: 12px; padding: 12px 14px; border-radius: 14px; background: rgba(88, 141, 147,.09); }
.iq-sim__h { margin: 0 0 6px; font-size: 13px; font-weight: 800; color: #2b6970; }
.iq-faq details { border-radius: 12px; }
.iq-faq details + details { border-top: 1px solid rgba(27, 58, 61,.07); }
.iq-faq summary { list-style: none; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 12px 6px; font-weight: 600; font-size: 14.5px; color: #212f31; cursor: pointer; }
.iq-faq summary::-webkit-details-marker { display: none; }
.iq-faq summary::after { content: '›'; flex: none; color: #7d7d85; transition: transform .2s; }
.iq-faq details[open] summary::after { transform: rotate(90deg); }
.iq-faq details p { margin: 0 6px 12px; font-size: 14px; line-height: 1.65; color: #4a5249; }
.iq-faq__more { display: inline-block; margin-left: 6px; font-weight: 700; color: #1b3a3d; }
/* 끝·로그인 카드 */
.iq-done, .iq-login { display: flex; flex-direction: column; align-items: center; text-align: center; gap: 8px; padding: 28px 18px; }
.iq-done__ic { width: 54px; height: 54px; border-radius: 50%; display: grid; place-items: center; background: #1b3a3d; color: #eef1f1; font-size: 24px; font-weight: 800; }
.iq-login__ic { font-size: 30px; }
.iq-done b, .iq-login b { font-size: 18px; color: #152729; }
.iq-done p, .iq-login p { margin: 0; color: #64646b; font-size: 14px; }
.iq-login__btns { display: flex; gap: 8px; margin-top: 8px; flex-wrap: wrap; justify-content: center; }
/* 상태 */
.iq-st { display: inline-flex; align-items: center; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 800; white-space: nowrap; }
.iq-st--w { background: rgba(32, 135, 135,.1); color: #208787; }
.iq-st--d { background: rgba(88, 141, 147,.16); color: #2b6970; }
.iq-st--c { background: rgba(27, 58, 61,.07); color: #64646b; }
.iq-new { display: inline-flex; align-items: center; justify-content: center; min-width: 18px; height: 18px; padding: 0 6px; border-radius: 999px; background: #208787; color: #fff; font-size: 11px; font-weight: 800; }
.iq-kind { display: inline-flex; padding: 4px 10px; border-radius: 999px; background: rgba(255,255,255,.9); box-shadow: 0 0 0 1px rgba(27, 58, 61,.12); font-size: 12px; font-weight: 700; color: #3c4647; }
/* 목록 줄 */
.iq-row { display: flex; flex-direction: column; align-items: flex-start; gap: 5px; width: 100%; box-sizing: border-box; padding: 14px 16px; border: 0; border-radius: 14px; background: transparent; font: inherit; text-align: left; text-decoration: none; color: #212f31; cursor: pointer; transition: background .15s, box-shadow .15s; }
.iq-row + .iq-row { margin-top: 2px; }
.iq-row:hover { background: rgba(27, 58, 61,.04); }
.iq-row.is-sel { background: rgba(27, 58, 61,.07); box-shadow: inset 3px 0 0 #1b3a3d; }
.iq-row__top { display: flex; gap: 6px; align-items: center; }
.iq-row__t { font-size: 15px; font-weight: 700; line-height: 1.4; }
.iq-row.is-new .iq-row__t { font-weight: 800; }
.iq-row__m { font-size: 12.5px; color: #7d7d85; }
/* 대화 */
.iq-th__hd { padding-bottom: 14px; border-bottom: 1px solid rgba(27, 58, 61,.08); }
.iq-th__top { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.iq-who { font-size: 13px; color: #6e6e74; }
.iq-th__t { margin: 10px 0 0; font-size: 20px; font-weight: 800; letter-spacing: -.02em; color: #152729; }
.iq-th__list { display: flex; flex-direction: column; gap: 12px; padding: 18px 0; }
.iq-msg { display: flex; gap: 10px; align-items: flex-start; }
.iq-msg.is-me { justify-content: flex-end; }
.iq-ava { flex: none; width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center; background: #1b3a3d; color: #eef1f1; font-weight: 800; font-size: 14px; }
.iq-bub { max-width: min(78%, 560px); padding: 12px 15px; border-radius: 18px 18px 18px 6px; background: #FAFAFA; box-shadow: 0 0 0 1px rgba(27, 58, 61,.08); }
.iq-msg.is-me .iq-bub { border-radius: 18px 18px 6px 18px; background: #1b3a3d; color: #eef1f1; box-shadow: none; }
.iq-bub p { margin: 0; font-size: 14.5px; line-height: 1.6; white-space: pre-wrap; word-break: break-word; }
.iq-bub__t { display: block; margin-top: 6px; font-size: 11.5px; color: #7d7d85; }
.iq-msg.is-me .iq-bub__t { color: rgba(238, 241, 241,.65); }
.iq-bub__ph { display: flex; gap: 6px; margin-top: 8px; flex-wrap: wrap; }
.iq-bub__ph a { display: block; width: 84px; height: 84px; border-radius: 10px; overflow: hidden; background: rgba(27, 58, 61,.08); }
.iq-bub__ph img { width: 100%; height: 100%; object-fit: cover; display: block; }
.iq-wait { margin: 0 0 12px; font-size: 13px; color: #6e6e74; }
.iq-reply { padding-top: 14px; border-top: 1px solid rgba(27, 58, 61,.08); }
.iq-reply .iq-inp { min-height: 52px; }
.iq-reply__acts { display: flex; gap: 8px; margin-top: 10px; justify-content: flex-end; flex-wrap: wrap; }

/* ===== B: 오른쪽 아래 [문의하기] ===== */
.iq-fab { position: fixed; z-index: 70; right: 22px; bottom: calc(22px + env(safe-area-inset-bottom)); display: inline-flex; align-items: center; gap: 10px; height: 54px; padding: 0 20px 0 7px; border: 0; border-radius: 999px;
  background: linear-gradient(135deg, #275257, #1b3a3d); color: #eef1f1; font: inherit; font-size: 15.5px; font-weight: 800; cursor: pointer;
  box-shadow: 0 14px 30px -10px rgba(27, 58, 61,.6), 0 1px 0 rgba(255,255,255,.18) inset; transition: transform .25s cubic-bezier(.16,1,.3,1), box-shadow .25s; }
.iq-fab:hover { transform: translateY(-2px); box-shadow: 0 18px 34px -10px rgba(27, 58, 61,.7); }
.iq-fab__ic { width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center; background: #208787; font-size: 18px; font-weight: 900; transition: transform .35s cubic-bezier(.3,1.5,.5,1); }
.iq-fab:hover .iq-fab__ic { transform: rotate(-10deg) scale(1.06); }
.iq-fab[aria-expanded="true"] .iq-fab__ic { transform: rotate(-10deg); }
body.rq-page .iq-fab { bottom: calc(96px + env(safe-area-inset-bottom)); }
@media (max-width: 760px) {
  .iq-fab { right: 14px; bottom: calc(14px + env(safe-area-inset-bottom)); height: 50px; padding: 0 5px; }
  .iq-fab__t { display: none; }
  body.rq-page .iq-fab { bottom: calc(88px + env(safe-area-inset-bottom)); }
}
@media (max-width: 899px) { body:has(.my-dock) .iq-fab { bottom: calc(92px + env(safe-area-inset-bottom)); } body:has(.my-dock) .iq-pn { bottom: calc(150px + env(safe-area-inset-bottom)); } }
@media print { .iq-fab, .iq-pn { display: none !important; } }
.iq-pn { position: fixed; z-index: 71; right: 22px; bottom: calc(88px + env(safe-area-inset-bottom)); width: 384px; max-width: calc(100vw - 24px); height: min(600px, calc(100vh - 140px)); display: flex; flex-direction: column;
  border-radius: 24px; background: #f5fafa; box-shadow: 0 0 0 1px rgba(27, 58, 61,.1), 0 28px 60px -20px rgba(27, 58, 61,.45);
  opacity: 0; transform: translateY(12px) scale(.98); transform-origin: bottom right; transition: opacity .2s, transform .28s cubic-bezier(.16,1,.3,1); }
.iq-pn.is-open { opacity: 1; transform: none; }
body.rq-page .iq-pn { bottom: calc(162px + env(safe-area-inset-bottom)); height: min(560px, calc(100vh - 210px)); }
.iq-pn__hd { position: relative; display: flex; align-items: center; gap: 10px; padding: 40px 18px 14px; border-bottom: 1px solid rgba(27, 58, 61,.08); }
.iq-pn__x { position: absolute; top: 16px; left: 16px; margin: 0; }
.iq-pn__who { display: flex; align-items: center; gap: 10px; flex: 1; min-width: 0; }
.iq-pn__who b { display: block; font-size: 16px; color: #152729; }
.iq-pn__who small { display: flex; align-items: center; gap: 5px; font-size: 12px; color: #64646b; }
.iq-pn__who small::before { content: ''; width: 7px; height: 7px; border-radius: 50%; background: #588d93; }
.iq-pn__my { display: inline-flex; align-items: center; gap: 5px; padding: 7px 12px; border-radius: 999px; background: #FAFAFA; box-shadow: 0 0 0 1px rgba(27, 58, 61,.14); font-size: 13px; font-weight: 700; color: #1b3a3d; text-decoration: none; }
.iq-pn__list { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; }
.iq-cb { align-self: flex-start; max-width: 86%; padding: 11px 14px; border-radius: 18px 18px 18px 6px; background: #FAFAFA; box-shadow: 0 0 0 1px rgba(27, 58, 61,.08); font-size: 14.5px; line-height: 1.55; animation: iq-in .3s cubic-bezier(.16,1,.3,1); white-space: pre-wrap; word-break: break-word; }
.iq-cb.is-me { align-self: flex-end; border-radius: 18px 18px 6px 18px; background: #1b3a3d; color: #eef1f1; box-shadow: none; }
.iq-cb.is-ok { background: rgba(88, 141, 147,.12); box-shadow: none; }
.iq-cb.is-err { background: rgba(32, 135, 135,.1); color: #157373; box-shadow: none; }
.iq-cb p { margin: 0; white-space: normal; }
.iq-cb .iq-faq { margin: 6px 0; padding: 0 4px; border-radius: 12px; background: rgba(27, 58, 61,.04); white-space: normal; }
.iq-cb .iq-faq summary { font-size: 14px; padding: 10px 4px; }
.iq-cb__link { display: inline-block; margin-top: 6px; font-weight: 800; color: #1b3a3d; }
.iq-chips--s { gap: 6px; }
.iq-chips--s .iq-chip { padding: 7px 12px; font-size: 13.5px; }
.iq-pn .iq-login { padding: 18px 8px; border-radius: 18px; background: #FAFAFA; box-shadow: 0 0 0 1px rgba(27, 58, 61,.08); }
.iq-pn__foot { display: flex; gap: 8px; align-items: flex-end; padding: 12px 14px; border-top: 1px solid rgba(27, 58, 61,.08); }
.iq-pn__foot .iq-inp { min-height: 46px; max-height: 120px; resize: none; padding: 12px 14px; }
.iq-pn__go { flex: none; width: 46px; height: 46px; border: 0; border-radius: 50%; background: #1b3a3d; cursor: pointer; display: grid; place-items: center; }
.iq-pn__go svg { width: 20px; height: 20px; fill: none; stroke: #eef1f1; stroke-width: 2.4; stroke-linecap: round; stroke-linejoin: round; }
.iq-pn__go:disabled { opacity: .5; cursor: default; }
@keyframes iq-in { from { opacity: 0; transform: translateY(6px); } }
@media (max-width: 760px) { .iq-pn { right: 12px; left: 12px; width: auto; max-width: none; bottom: calc(74px + env(safe-area-inset-bottom)); height: min(560px, calc(100vh - 150px)); } }
@media (prefers-reduced-motion: reduce) { .iq-pn, .iq-fab, .iq-fab__ic, .iq-cb { transition: none; animation: none; } }

/* ===== A: 문의 화면 ===== */
.iq-page { max-width: 1180px; }
.iq-hero { margin-bottom: 26px; }
.iq-hero .m-h1 { margin-top: 12px; }
.iq-hero p { margin: 8px 0 0; color: #64646b; font-size: 15.5px; }
.iq-grid { display: grid; grid-template-columns: minmax(0, 1fr) 470px; gap: 26px; align-items: start; }
.iq-card { padding: 22px 24px; border-radius: 24px; background: rgba(255,255,255,.74); -webkit-backdrop-filter: blur(16px); backdrop-filter: blur(16px);
  box-shadow: 0 0 0 1px rgba(255,255,255,.7) inset, 0 0 0 1px rgba(27, 58, 61,.08), 0 20px 50px -24px rgba(27, 58, 61,.35); }
.iq-card + .iq-card { margin-top: 18px; }
.iq-card h2 { margin: 0 0 6px; font-size: 17px; font-weight: 800; color: #152729; }
.iq-card--form { position: sticky; top: 100px; padding: 26px 28px; }
.iq-card--form h2 { font-size: 20px; }
.iq-search { margin-top: 10px; }
.iq-more { display: inline-block; margin-top: 8px; font-size: 14px; font-weight: 700; color: #1b3a3d; }
.iq-empty { margin: 6px 0 0; color: #7d7d85; font-size: 14px; }
@media (max-width: 900px) { .iq-grid { grid-template-columns: 1fr; } .iq-card--form { position: static; order: -1; } }

/* ===== C: 마이페이지 내 문의 ===== */
.iq-my__top { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; flex-wrap: wrap; }
.iq-my__top .m-h2 { margin: 0; }
.iq-my__top .m-btn { margin-left: auto; }
.iq-my { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 16px; align-items: start; }
.iq-my__list, .iq-my__view { padding: 8px; border-radius: 22px; background: rgba(255,255,255,.72); box-shadow: 0 0 0 1px rgba(27, 58, 61,.08), 0 16px 40px -24px rgba(27, 58, 61,.35); }
.iq-my__view { padding: 22px 24px; min-height: 360px; }
.iq-my__view .iq-faq { margin-top: 8px; }
@media (max-width: 760px) { .iq-my { grid-template-columns: 1fr; } .iq-my.is-reading .iq-my__list { display: none; } .iq-my:not(.is-reading) .iq-my__view { display: none; } .iq-back { display: inline-flex !important; } }
.iq-back { display: none; margin-bottom: 10px; padding: 0; border: 0; background: none; font: inherit; font-weight: 700; color: #1b3a3d; cursor: pointer; }

/* ===== D: 관리자 문의함 ===== */
.iq-adm { display: grid; grid-template-columns: minmax(0, 1fr) 500px; gap: 18px; align-items: start; }
.iq-adm__list { padding: 6px; border-radius: 20px; background: rgba(255,255,255,.72); box-shadow: 0 0 0 1px rgba(27, 58, 61,.08); }
.iq-adm__view { padding: 22px 24px; border-radius: 20px; background: rgba(255,255,255,.78); box-shadow: 0 0 0 1px rgba(27, 58, 61,.08), 0 16px 40px -24px rgba(27, 58, 61,.35); position: sticky; top: 100px; }
.iq-adm__f { display: flex; gap: 6px; margin-bottom: 12px; flex-wrap: wrap; }
@media (max-width: 1000px) { .iq-adm { grid-template-columns: 1fr; } .iq-adm__view { position: static; } }
/* 겹침 정리 */
.iq-page .iq-card { padding: 22px 24px; }
.iq-page .iq-card--form { padding: 26px 28px; }
.iq-pn .iq-pn__x { position: absolute; top: 16px; left: 16px; margin: 0; }
body:has(#p-inquiry:not([hidden])) .iq-fab { display: none; }
#p-inquiry .iq-my__top .m-h2 { display: none; }
#p-inquiry .iq-my__top { justify-content: flex-end; margin-top: -8px; }
.iq-btn { display: inline-flex; align-items: center; justify-content: center; min-height: 44px; padding: 0 18px; border: 0; border-radius: 999px; background: #FAFAFA; box-shadow: 0 0 0 1px rgba(27, 58, 61,.2); color: #1b3a3d; font: inherit; font-size: 15px; font-weight: 800; text-decoration: none; cursor: pointer; transition: transform .2s, box-shadow .2s, background .2s; }
.iq-btn:hover { transform: translateY(-1px); box-shadow: 0 0 0 1.5px rgba(27, 58, 61,.4); }
.iq-btn--p { background: linear-gradient(135deg, #275257, #1b3a3d); color: #eef1f1; box-shadow: 0 8px 18px -8px rgba(27, 58, 61,.6); }
.iq-btn--p:hover { box-shadow: 0 10px 22px -8px rgba(27, 58, 61,.7); }
.iq-my.is-empty .iq-back { display: none !important; }
@media (max-width: 760px) { .iq-my.is-empty .iq-my__list { display: none; } }